Before payment
Math Mentorship and Chess Studio begin with a free studio visit so fit, scheduling, and availability can be confirmed before payment. Math Circles can be enrolled in directly when space is available.
The Number Garden
Policies & FAQ
A clear, shared understanding helps the studio feel calm from the beginning. These notes explain how enrollment, payment, missed sessions, group confirmation, and simple studio expectations work.
Enrollment
What happens after enrollment?
After payment
You will receive a Stripe receipt, and I will follow up by email with confirmation, first-session details, and anything else your family needs before we begin.
Group confirmation
Group programs begin once there is enough enrollment for a lively small-group experience. We will confirm availability before sending payment links for conversation-first programs.
If a group does not run
If a group does not come together, families will be offered another good-fit option or a full refund.
Payment & Attendance
How program commitments work.
Missed sessions
Enrollment reserves a student's recurring place or seasonal seat. Missed sessions are not refunded or automatically rescheduled.
If the studio cancels
If The Number Garden cancels a session, families will receive a make-up, credit, or refund.
Monthly memberships
Math Mentorship and Chess Studio renew monthly until cancelled. Cancel before the next billing date to avoid the next charge. Partial months are not refunded.
Logistics
Simple studio expectations.
Arrival and pickup
Please arrive close to your student's scheduled time and pick up promptly at the end of the session. If something changes, email or text as soon as you can.
Illness
Please keep children home when they are sick or likely contagious. We will keep the studio healthier by being conservative and considerate.
What to bring
Bring any schoolwork, questions, or materials requested for the program. For younger children, caregivers should stay when the program is described as parent-child.
Questions
Email is welcome.
If you have a question about schedule, fit, sibling pricing, reduced-rate access, or anything else before enrolling, send a note.
info@thenumbergarden.com